Terms of Service

§ 1 Scope of Application

These Terms of Service apply to all business relationships between Rullja and its customers regarding the provision of IoT sensors and related software services.

Conflicting or deviating terms and conditions of the customer shall only become part of the contract if we have expressly agreed to their validity in writing.

§ 2 Scope of Services

Hardware Services

  • LSN WasteSensor (LoRaWAN Sensor Node) for waste level monitoring
  • Installation instructions and technical support
  • Maintenance and firmware updates for sensors

Software Services

  • IoT platform for data analysis and visualization
  • Analysis tools and reporting functions
  • API access for data integration into existing systems

§ 3 Contract Formation

Formation

The contract is concluded by acceptance of our offer or confirmation of your order. Delivery of the product/service constitutes contract fulfillment.

Contract Duration

The minimum contract term is 12 months unless otherwise agreed. The contract automatically renews for one year each unless terminated with 3 months' notice before contract end.

§ 4 Prices and Payment Terms

All prices are net plus applicable VAT. Payments are due within 14 days of invoice date without deduction.

We accept payments by bank transfer, direct debit, and other payment methods upon request.

For late payments, we reserve the right to charge default interest of 8 percentage points above the base rate.

§ 5 Obligations of Contracting Parties

Customer Obligations

  • Proper installation and maintenance of hardware
  • Provision of correct installation data
  • Timely payment of agreed fees
  • Cooperation with technical issues and updates

Rullja Services

  • Delivery of functional hardware and software
  • Technical support during business hours
  • Provision of software updates and patches
  • GDPR-compliant handling of customer data

§ 6 Liability

Our liability is limited to foreseeable, contract-typical damages.

For slight negligence, we are only liable for breach of essential contractual obligations. Liability for indirect damages and lost profits is excluded.

Liability under Product Liability Act and for damages from injury to life, body or health remains unaffected.

§ 7 Data Protection

Processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

For more information, see ourPrivacy Policy

§ 8 Termination

Ordinary Termination

Both parties may terminate the contract with 3 months' notice to the end of the minimum contract term or renewal period.

Extraordinary Termination

Termination without notice is possible for important cause, particularly in case of material breach of contractual obligations.

§ 9 Final Provisions

Applicable Law

German law applies exclusively, excluding the UN Sales Convention.

Jurisdiction

The place of jurisdiction for all disputes is Rullja's registered office, provided the customer is a merchant.

Severability Clause

Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall remain unaffected.

Last updated: January 6, 2025

Contact: For questions about these terms, contact us at info@rullja.com